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Request a return within 30 days of delivery. Approved change-of-mind returns carry a 15% restocking fee. Damage is made right. Return policy
Description
The Mr. Steam 103867 drip pan sits under an MS or MS Super Series steam generator and collects water in the unlikely event of a plumbing leak, sending it to an approved drain line by gravity. Built-in brackets raise the generator above the bottom of the pan, and Mr. Steam recommends a condensation pan for every generator install.
Specifications (Mr. Steam)
- Brand: Mr. Steam
- Part number: 103867
- UPC: 767931200434
- Type: Condensation (drip) pan for steam generators
- Compatible with: Mr. Steam MS and MS Super Series generators
- Not for: MX4E, MX5E and MX6E (use model 104402)
- Dimensions: 25 in L x 9 in W x 1.5 in H
- Drain fitting: Integral 3/4 in NPT
- Material: Stainless steel
- Weight: 3 lb
What you need to know before buying
- Plumbing must be done by a licensed plumber per national and local codes. Check your local code for receptor, trap and vent requirements.
- Set the pan on a solid, level surface, place the generator inside it and make sure the generator is level.
- Fits Mr. Steam MS and MS Super Series generators. For MX4E, MX5E and MX6E generators, Mr. Steam specifies the larger 104402 pan.
- The steam generator, control and steamhead are sold separately. See steam shower generators.
Warranty
Mr. Steam 2-year limited warranty on controls and components.
Returns
Returns accepted within 30 days of delivery for unused, uninstalled items in original sealed packaging. Return shipping is paid by the buyer, and a restocking fee of up to 15% may apply (up to 50% if packaging is missing or the seal is broken). Installed items are handled as manufacturer warranty claims.
Related
Specifications
| Brand | Mr. Steam |
|---|---|
| Part number | 103867 |
| UPC | 767931200434 |
| Type | Condensation (drip) pan for steam generators |
| Compatible with | Mr. Steam MS and MS Super Series generators |
| Not for | MX4E, MX5E and MX6E (use model 104402) |
| Dimensions | 25 in L x 9 in W x 1.5 in H |
| Drain fitting | Integral 3/4 in NPT |
| Material | Stainless steel |
| Weight | 3 lb |
Specifications from the manufacturer. Dimensions are approximate.
Shipping
We ship to the 48 contiguous U.S. states and Washington, DC. Your shipping cost is calculated at checkout and shown before you pay.
You will get an order confirmation right away and tracking by email when your order ships. Questions about timing for a specific item? Call (945) 280-3243 or email support@restoresuite.com before you order.
Delivery
Large items such as saunas, hot tubs and cold plunge tubs usually ship by freight. The carrier contacts you to schedule delivery. Please check the packaging and note any damage on the delivery receipt before you sign, then tell us within 48 hours so we can resolve it for you.
Before delivery day, measure doorways and hallways along the path to the install spot, and confirm the electrical requirement on the Specifications tab.
Warranty
Mr. Steam 2-year limited warranty on controls and components.
Warranty coverage for this product is shown above or in the description. If anything arrives damaged or stops working, contact us with your order number and we will help you get it resolved.
Reviews
What delivery looks like


Why this one
Stainless steel 25 x 9 in drip pan with a 3/4 in NPT drain that catches leaks under Mr. Steam MS and MS Super generators.
- Fits Mr. Steam MS and MS Super Series generators
- 25 x 9 x 1.5 in stainless steel pan
- Integral 3/4 in NPT fitting drains by gravity
- Built-in brackets raise the generator off the pan floor

Key specs at a glance
The numbers to check before you order. Full details are on the Specifications tab.
- Dimensions
- 25 in L x 9 in W x 1.5 in H
- Weight
- 3 lb
Before you buy: what to know
Based on the manufacturer's specs, manuals and our research.
- The 103867 is a drip pan only; the steam generator shown in the drawing is not included.
- Mr. Steam recommends a condensation pan under the generator in case of a plumbing leak.
Not sure this is the right fit? Ask us or call (945) 280-3243.
Common questions
Will the 103867 drip pan fit my generator?
How is the drip pan installed?
What else do I need?
Choosing the right setup can be tricky. We are here to help.
Tell us your space, power and how you plan to use it, and we will help you compare models honestly, including whether this one is the right fit.
Why buy from Restore Suite
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We handle your questions, delivery issues and warranty claims with the manufacturer for you.
Honest guidance
Free guides and calculators for sizing, running costs and safety, so you can decide with real numbers. See the research
