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Request a return within 30 days of delivery. Approved change-of-mind returns carry a 15% restocking fee. Damage is made right. Return policy
Description
The Mr. Steam 104402 Max Drip Pan sits under a Max series steam generator to catch and direct water in the unlikely event of a plumbing leak. Built-in brackets raise the generator above the floor of the pan, and an integral 3/4 in NPT fitting connects to an approved drain line. Mr. Steam strongly recommends a drip pan for every generator installation.
Specifications (Mr. Steam)
- Model / part number: 104402
- Type: Drip pan (condensation pan) for steam generators
- Fits: Mr. Steam Max series generators (Mr. Steam spec sheet: use 104402 for MX4E, MX5E and MX6E)
- Dimensions: 33" L x 9" W x 1-1/2" H (838 x 227 x 38 mm), per Mr. Steam
- Drain fitting: Integral 3/4" female NPT, gravity drain
- Material: Stainless steel (per supplier)
- Weight: 3 lb (per supplier)
- UPC: 767931916311
What you need to know before buying
- Set the pan on a solid, level surface, place the generator inside it, and make sure the generator is level.
- The pan drains by gravity. A licensed plumber should connect it per local code for receptor, trap and vent requirements, and must not tie it into the generator drain in a way that lets drain water back up into the pan.
- This 33 in pan (104402) is the Max series size. Mr. Steam also makes a smaller 25 in pan (103867), which is a different part.
- The generator, control and steamhead are sold separately. See steam shower generators.
Warranty
Mr. Steam 2-year limited warranty on controls and components.
Returns
Returns accepted within 30 days of delivery for unused, uninstalled items in original sealed packaging. Return shipping is paid by the buyer, and a restocking fee of up to 15% may apply (up to 50% if packaging is missing or the seal is broken). Installed items are handled as manufacturer warranty claims.
Related
Specifications
| Model / part number | 104402 |
|---|---|
| Type | Drip pan (condensation pan) for steam generators |
| Fits | Mr. Steam Max series generators (Mr. Steam spec sheet: use 104402 for MX4E, MX5E and MX6E) |
| Dimensions | 33" L x 9" W x 1-1/2" H (838 x 227 x 38 mm), per Mr. Steam |
| Drain fitting | Integral 3/4" female NPT, gravity drain |
| Material | Stainless steel (per supplier) |
| Weight | 3 lb (per supplier) |
| UPC | 767931916311 |
Specifications from the manufacturer. Dimensions are approximate.
Shipping
We ship to the 48 contiguous U.S. states and Washington, DC. Your shipping cost is calculated at checkout and shown before you pay.
You will get an order confirmation right away and tracking by email when your order ships. Questions about timing for a specific item? Call (945) 280-3243 or email support@restoresuite.com before you order.
Delivery
Large items such as saunas, hot tubs and cold plunge tubs usually ship by freight. The carrier contacts you to schedule delivery. Please check the packaging and note any damage on the delivery receipt before you sign, then tell us within 48 hours so we can resolve it for you.
Before delivery day, measure doorways and hallways along the path to the install spot, and confirm the electrical requirement on the Specifications tab.
Warranty
Mr. Steam 2-year limited warranty on controls and components.
Warranty coverage for this product is shown above or in the description. If anything arrives damaged or stops working, contact us with your order number and we will help you get it resolved.
Reviews
What delivery looks like


Why this one
Drip pan sized for Mr. Steam Max series generators, with built-in brackets and a 3/4 in NPT gravity drain fitting.
- Sized for Mr. Steam Max series generators
- 33 x 9 x 1.5 in footprint, per Mr. Steam
- Built-in brackets raise the generator off the pan floor
- Integral 3/4 in female NPT drain fitting

Key specs at a glance
The numbers to check before you order. Full details are on the Specifications tab.
- Dimensions
- 33" L x 9" W x 1-1/2" H (838 x 227 x 38 mm), per Mr. Steam
- Weight
- 3 lb (per supplier)
Before you buy: what to know
Based on the manufacturer's specs, manuals and our research.
- Mr. Steam strongly recommends a drip pan under every steam generator in case of a plumbing leak.
- Do not plumb the generator drain and the drip pan drain together in a way that lets water back up into the pan.
Not sure this is the right fit? Ask us or call (945) 280-3243.
Common questions
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Why buy from Restore Suite
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Honest guidance
Free guides and calculators for sizing, running costs and safety, so you can decide with real numbers. See the research
